Your organization's performance improves when the performance of you and your people improves.
It sounds obvious, and yet a consistent commitment to developing a high-performance organization remains, at best, an aspirational desire. At worst, it is an overused cliché with as much street cred as "I'll respect you in the morning."
Think of the people with whom you work. Most of them - probably 85 to 90 percent - want to do a good job every day. They don't walk on water without getting their ankles wet, but they know what is expected and they do it.
Here's the rub: 85 to 90 percent of your competitors' employees are delivering on expectations every day as well. You can't distinguish yourself as an organization until all - or at least more - of your employees distinguish themselves as high performers.
Here are five questions that must be answered to move your team from "doing a good job" to "high performance:"
- Do they know what high performance looks like? Average performance is mistaken for excellence in a world where everyone is lousy at their jobs. The best in your organization or even your industry may not be the best example of truly high performance. Broaden your horizons. What does truly world class performance look like? You can never deliver on it if you can't define it.
Today's competitive environment dictates that just being good at your job relegates you to "just one of many options" status. The chase to excellence and high performance is on-going. Isn't it time you started?
Randy Pennington is an award-winning author, speaker, and leading authority on helping organizations achieve positive results in a world of accelerating change. To bring Randy to your organization or event, visit www.penningtongroup.com , email info@penningtongroup.com, or call 972.980.9857.